Subcontracting Smarts: Stay Ahead of COIs and Turn Insurance Audits into an Advantage
Subcontracting can fuel business growth — but it also brings risks, especially when it comes to insurance. In this episode, we explore how commercial cleaning...
Bot vs. Human: Future-Proofing Content in an AI World
In this episode of Straight Talk, Jeff Cross sits down with Will Tygart, author of The Internet Was Always a Giant RAG System, to dig...
Ben Kramer Named Bio-One Brand President
Five Star Franchising, a platform of home services franchise brands, named Ben Kramer as brand president of Bio-One, a provider of biohazard cleanup and decontamination...
The Power of Speed: Turn Incoming Leads into Instant Wins
In this episode of Straight Talk!, we explore a challenge that haunts many sales teams: How to handle an incoming lead. Sales teams often put...
Voda Cleaning & Restoration Appoints Sae Lee as Chief Financial Officer and Chief Strategy Officer
Voda Cleaning & Restoration appointed Sae Lee as its new chief financial officer and chief strategy officer. The executive hire marks a pivotal step for...
PuroClean Sets Sights on Massachusetts for Strategic Franchise Expansion
PuroClean is focusing on Massachusetts as part of its strategic expansion into underserved markets. With 15 territories available across Greater Boston and nearby coastal communities,...
IICRC Seeks Volunteers for Standards’ Revisions
The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is seeking volunteers to serve on consensus bodies for the development of three revised Standards: IICRC...
Gamifying Worker Training to Boost Effectiveness in Field Services
In disaster restoration where the work is high-pressure and unpredictable, traditional training and recognition often fall short. Employees need more than just a paycheck to...
ISSA Launches Consulting Services for Cleaning Industry
ISSA, the worldwide cleaning industry association, launched ISSA Consulting—a suite of consulting services designed to help organizations improve efficiency, ensure compliance, and drive business growth amidst...
How to Create Your Very Own AI Assistant
Artificial intelligence is no longer a futuristic concept—it’s a practical tool reshaping how businesses operate. In this ISSA Show North America 2025 Sneak Peek, Jeff...
