RIA to induct newest CR candidates at its 70th Anniversary Convention
ORLANDO, FL — The Restoration Industry Association (RIA) will hold its 70th anniversary International Restoration Convention and Industry Expo March 21-23 at the Marriott World...
THE RELUCTANT LEADER
Jake is the owner of a cleaning and restoration business that has known some success and has a lot going for it. His company’s been...
Upselling Carpet Protector
“Would you be interested in seeing a dessert menu?” asks the waiter. Is he using high-pressure sales tactics by asking you this question following an...
The Issue with Owners
All business owners are faced with a variety of challenges every day. If I were to ask a group of business owners to list their...
Carpet ‘Cleaning’ Versus Carpet ‘Restoration’
By Jessika James There is a big difference between carpet cleaning and carpet restoration, and here is the perfect example. I recently received a call...
February 2016: Letter to the Editor
I just read the article “Does it come out: An examination of encap removal from carpet fiber.” (Cleanfax, November 2015) and am shaking my head...
The Last Word February 2016: Photo challenge, Facebook update and more
The February 2016 Last Word features Teddy Moon's challenge-winning photo, a Facebook discussion of privacy, and more. Photo of the Month Contest The photo (see...
The True Cost
This article was originally published online in July 2015. Do you really and truly know how much it costs to hire or replace an employee...
Honest Internet Marketing
There is a lot of wrong information out in the SEO world coming from companies attempting to sell their services. These companies simply tell people...
Impact Products promotes a new vice president of sales
TOLEDO, OH — Impact Products recently promoted Christopher R. Tricozzi to vice president of sales, according to a press release. Tricozzi, who is a 30-year...
