
Why Sales Teams Must Design a ‘Buyer’s Journey’
Many business owners tend to simplify the sales process. Instead, the path to purchase is anything but linear. Consumers traverse more options than they may...

PuroClean Grows Franchise Network Across Five States
PuroClean added eight new franchise offices across five states in the first quarter of 2024. The expansion allows PuroClean to deliver services and support to diverse...

RIA and App KnowHow Debut New Survey on the Cost of Doing Business
The Restoration Industry Association (RIA) introduced the 2024 RIA Cost of Doing Business Report, conducted by KnowHow, an app offering on-the-job support, training, and guidance....

Navigating Lead and Asbestos Treatments With the Right Technologies
By Josh Trowman and Mike Dekker Asbestos and lead have been prime targets for remediation for decades. Both materials were widely utilized throughout the early-...

GBAC Senior Director to Host IICRC Webinar
The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) will present a complimentary webinar for all IICRC Certified Firms on crime scene cleanup on April 18...

Legal Eagle of RIA Sees Challenges and Solutions to Restoration Pricing
Ed Cross is an attorney who works closely with the Restoration Industry Association (RIA). He has worked diligently as a mediator between restoration contractors and...

Ant Invasions and Costly Consequences
Ants are attracted to warmth, water and food—all things ants can find in a home and commercial building. Ant problems can fly under the radar...

Construction Materials Prices Increase Slightly in March
Construction input prices inched up slightly (0.4%) in March compared to the previous month, according to an Associated Builders and Contractors (ABC) analysis of the...

Another State Blocks Heat Protections for Workers
Last week, Florida Gov. Ron DeSantis signed a law that bans local governments from creating protections for workers who labor in the state's heat. Florida...

RIA in 2024: Industry Exclusive with Ben Looper
The Restoration Industry Association (RIA) is reaching new heights of success and growth under its visionary leadership. In this episode of Straight Talk!, Ben Looper,...