Creating a Win-Win With Agents and Adjusters
By Cliff Cole and Ken Kahtava As contractors, we go out to do the work, and much like the U.S. Postal Service motto goes, “Neither...
2019 CIRI Science Symposium Dates, Location Announced
ALBANY, NY — October 19, 2018 — The Cleaning Industry Research Institute (CIRI) announced that the 2019 CIRI Science Symposium will be held July 15-17...
The Daily Maintenance and Restocking Checklist
By Steve Toburen Transforming a cleaning and/or restoration operation into a critical mass business that can run without you is like building a “house of...
Is Cold Calling Dead?
By Tim Miller Even though I spend most of my time on sales development, I’ve been primarily a marketing guy my entire career. And that’s...
IICRC Announces 2019 Board of Directors and Executive Committee
LAS VEGAS — October 16, 2018 — The Institute of Inspection, Cleaning, and Restoration Certification (IICRC), a global, ANSI-accredited standards developing organization, announced the election of...
The Value of Flood Houses in Restoration Training [Video]
ISSA Media Editorial Director Jeff Cross caught up with Ryan McLaughlin from 1-800 WATER DAMAGE at The Experience Trade Show last month to talk about...
Hurricane Michael Decimates Parts of the Florida Panhandle
UNITED STATES — October 10, 2018 — Hurricane Michael made landfall Wednesday October 10 at Mexico Beach, FL, as a Category 4 (almost Category 5) hurricane...
Solvay Appoints New CEO, Diversey Changes Leadership
October 12, 2018 — Solvay, an advanced materials and specialty chemicals company, has appointed Ilham Kadri as their new CEO, effective March 1, 2019. In...
ProTeam Appoints New Sales Manager
ST. LOUIS — October 12, 2018 — ProTeam, a vacuuming technology innovator and manufacturer, recently appointed Armando Aranibar as the new Eastern Sales Manager, Service...
Stuff I Hate: When Client Pets are Escape Artists
By Kelly Doles On a typical workday, I have four to five residential jobs scheduled. So, time can be very tight, and often the first...
