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ANSI/IICRC S220 Standard for Professional Inspection of Hard Surface Floor Coverings
Drone Usage on Construction Jobsites Grows
Summit Restoration Acquires Capital Construction Services and Capital Fire & Water
US Wildfires Causes Most Air Pollution Exposure During Pregnancy
The Future of Autonomous Cleaning is at ISSA Show North America 2026
What You Might Have Missed in Our Summer 2026 Issue
Exclusive Content
That Deadly Moment When You Stopped Learning
Twenty years of experience can make you an expert—or it can make you dangerously comfortable. What an owner knows about this trade does not stay accurate just because it was learned once, even if it was learned well.
Hiring Without an HR Department
For many small and mid-sized cleaning companies, the human resources (HR) department consists of one person: The owner. He wears many hats and hiring becomes another responsibility competing for attention in an already crowded day.
Turning Customer Reviews Into Marketing Fuel
Every marketing consultant tells cleaning and restoration owners the same thing: Get more reviews. The advice is sound as far as it goes. Reviews build trust, and a healthy number of 5-star ratings signals that a company delivers on its promises. The trouble starts after a customer hits submit, when that review settles onto Google or Yelp and never moves again.
When a Cleaning Job Becomes a Restoration Job
The cleaner who flags a hidden leak in time is not handing off a job. They are doing the single most valuable thing anyone in that building can do for it.
Stephanie Reynaud: Guiding the Volunteers Behind IICRC Certifications
Behind every IICRC certification program is a group of industry volunteers and someone coordinating their work. Stephanie Reynaud, the IICRC’s certification development supervisor, spends her days advancing new and revised programs through development with the subject-matter experts who donate their time to keep the curriculum grounded in real-world practice. In this Q&A, learn about her…
Procrastination Charges Interest
If something has been on your list for six months, it isn’t a task anymore. It’s a decision you’ve already made and haven’t admitted out loud.
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Products & Technologies
Reins to Offer Alternative Equity Solutions to CORE Group’s Members
The New Rules of Winning Customers in an AI-Driven World
Your Employees Are Using AI. But Are They Still Thinking?
AI in Hiring: What Works, What Doesn’t, and What Employers Need to Know
Upcoming Events
Sept. 9-11 | Las Vegas
The Experience Convention and Trade Show 2026
The Fall Experience is where cleaning and restoration professionals come together to explore every aspect of the industry from start to finish.
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