Top 5 Call-Handling Best Practices
By Jeff Rooks As a restoration contractor, how you handle each call can play a major role in whether you land the job. Unpredictable events,...
2019 CIRI Science Symposium Session Lineup
GRANVILLE, OH — June 4, 2019 — The Cleaning Industry Research Institute (CIRI) has announced the session lineup for the 2019 CIRI Science Symposium, which...
The PPE Inventory List
By Steve Toburen Let’s be honest: We face some pretty big hazards in the cleaning and restoration industry. Many of these dangers can be eliminated...
Cleanfax May/June 2019 Digital Edition Online Now
NORTHBROOK, IL — May 31, 2019 — The Cleanfax May/June 2019 digital issue is available online. Check it out now! Don’t miss all that the digital issue has to offer...
Violand Hires New Business Development Advisor
NORTH CANTON, OH — May 31, 2019 — Violand Management Associates (VMA) announced that Christopher McQueen has joined their ranks as a new Business Development...
California Bill May Give Workers Fully Paid Family Leave
SACRAMENTO, CA — May 31, 2019 — Last week, the California State Assembly passed a bill that would allow workers to earn their full pay...
CRI Publishes New Standards for Carpet Cleaning
DALTON, GA — May 31, 2019 — The Carpet and Rug Institute (CRI) has published two new standards for carpet cleaners: CRI 204 Commercial Carpet...
Carey Vermeulen’s Industry Journey
ISSA Media Editorial Director Jeff Cross talked with Carey Vermeulen, IICRC Instructor and former president, about how he took his company from a one-man carpet...
The Power of Landing Pages
By Steve Marsh Want your website to show on the first page of Google search results? Appearing in those cherished first-page results of search engines,...
The Importance of Continued Industry Education
ISSA Media Editorial Director Jeff Cross talked with Bill Yeadon, learning facilitator of Jon-Don, about the importance of continued industry education, including retaking the same...
