Jeff Cross

Jeff Cross is the ISSA media director, with publications that include Cleaning & Maintenance Management, ISSA Today, and Cleanfax magazines. He is the previous owner of a successful cleaning and restoration firm. He also works as a trainer and consultant for business owners, managers, and front-line technicians. He can be reached at [email protected].

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Chem-Dry Parent Company Acquires Restoration Franchise Brand

NASHVILLE – HRI Holdings, Inc. (HRI), parent company to the Chem-Dry Carpet and Upholstery Cleaning and N-Hance Wood Refinishing franchise businesses, announced the acquisition of Delta...
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Registration Now Open for Rug Summit 12

DENVER — Rug Summit 12 has announced it has officially started taking registrations for its next event, scheduled for October 17-18 in Denver. The popular...
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Storm Chasing

By Jeff Cross If it’s worth catching, it’s probably worth chasing. That’s how most restoration contractors feel about storms — especially hurricanes — and the...
Women using a smartphone in the display and technology advances in stores. Take your screen to put on advertising.

Ignite, Entice, Embrace [Jan/Feb 2018 Foreword]

By Jeff Cross Posting a message using just words is not bad, but it’s not the best way to build engagement. It's time to embrace...
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The 2018 Carpet Cleaning Industry Leaders Review

By Jeff Cross The 2018 Carpet Cleaning Industry Leaders Review is about success. Lessons learned. Obstacles overcome. Challenges tackled. Take a few minutes and read...
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Radon Remediation: Diversification Opportunity, Lifesaver

By Jeff Cross The list is long — really long — of profit-boosting diversification opportunities available to cleaning and restoration contractors. Most of them are...
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The Commodity Conundrum, Part 2 (October 2017 Foreword)

CLICK HERE FOR PART ONE. In "The Commodity Conundrum, Part 1" from the September 2017 issue, we discussed how some might view cleaning and restoration...
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Sprayer Applications

It's a fact ... some carpet and furniture cleaners skip the preconditioning step in cleaning. Others may apply preconditioner, but not the amount recommended by...
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Harvey’s Devastating Path of Destruction

HOUSTON — Hurricane Harvey came ashore and caused devastation that affected millions of people. Estimates say the losses would put Harvey as the second costliest storm...
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Aramsco’s Safety Express Acquires Select Pro

Safety Express Ltd, an Aramsco company, is pleased to announce the acquisition of Select Pro (previously known as Fournitures Select). Based in Montreal, Quebec City,...

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