Jeff Cross
Jeff Cross is the ISSA media director, with publications that include Cleaning & Maintenance Management, ISSA Today, and Cleanfax magazines. He is the previous owner of a successful cleaning and restoration firm. He also works as a trainer and consultant for business owners, managers, and front-line technicians. He can be reached at [email protected].
Credit Cards: Are You On Board?
BIRMINGHAM — Virtually all companies that make sales to consumers have merchant credit card accounts, from street vendors using their smartphones to huge department stores...
Complete our Survey, Win Valuable Legend Brands Prizes
BIRMINGHAM — Cleanfax editors are currently compiling important industry data and statistics, and they need your assistance. You are invited to participate in the 2016...
Do You Care What Your Competition Charges?
BIRMINGHAM — The carpet cleaning industry is very competitive. Because of this, some cleaning business owners decide to lower their prices in order to land...
A Little OCD
Obsessive compulsive disorder, or OCD, is defined as a condition that prompts excessive thoughts that often lead to repetitive behaviors or compulsions. It’s a condition...
Four-day Carpet Dye Seminar Scheduled for Chicago
CHICAGO — The Cleaning and Restoration Institute and The Dyers Guild are hosting a unique, comprehensive four-day spot and full room dyeing class August 16-19...
Mikey’s Fest Grows, Requires Venue Change
NASHVILLE — Mikey’s Fest is rapidly growing, requiring event organizers to scramble to find a new venue for its July 21-23 event. The Hotel Preston...
Rug Shop Web/Social Media Impact a Feature at Rug Summit 10
ANN ARBOR, MI — Annual Rug Summit favorite Tim Miller will once again help attendees (September 29-30 in Oak Park, MI) reel in both customers...
Knowing Stuff
I always enjoy the feeling when Cleanfax publishes an article that really gets the attention of the industry and helps out its subscribers. That happened...
The Final Frontier: June 2016 Foreword
June 2016 Foreword by Jeff Cross It’s always refreshing to hear from our subscribers by telephone or email about how they value the information in...
May 2016 Foreword: Doom & Gloom of working with insurance companies
At the RIA’s International Restoration Convention & Industry Expo in Orlando recently, I was privileged to attend several workshops that were truly beneficial to restoration...
