Jeff Cross

Jeff Cross is the ISSA media director, with publications including Cleanfax, Cleaning & Maintenance Management, and ISSA Today, as well as multimedia programs such as Straight Talk! and Take 5 With Cleanfax in video and podcast format. He can be reached at [email protected].

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Restoration Industry Leaders

The 2023 Restoration Industry Leaders Review

Growing a business today is a challenging task that requires a combination of strategic planning, innovative thinking, and the ability to adapt to ever-changing market...
Cybersecurity

Cybersecurity and the Cleaning Industry

As our lives and careers become ever more dependent on digital technology, cybersecurity is an issue that affects everyone. Cybercrime can be costly and damaging...
under the hood

Under the Hood

A recent Take 5 With Cleanfax video focused on how search engines work, how your website can get their attention, and some tips and tricks...
Evil angry robot

Is There a Dark Side to AI?

In a recent article by the BBC, British-Canadian cognitive psychologist and computer scientist Geoffrey Hinton—the aptly named “Godfather of AI” for his role in creating...
Wildfire smoke

Canadian Wildfire Smoke Highlights Need to Protect Outdoor Workers

Earlier this month, smoke from wildfires in Quebec and Northern Ontario, Canada, caused elevated levels of air pollution in many portions of the Northeastern United...
Online digital devices

Polish Your Online Presence in 3 Ways

The internet has come a long way since 1991 when it first became publicly available. By the year 2000, according to career website Zippia, 361...
Supply chain

100 Years of Supply and Demand

ISSA, the worldwide cleaning industry association, was founded on distribution. ISSA grew with distribution. And while ISSA values all its member classes, distribution remains close...
pet odor

A Unique View of Pet Odor Control Services

By Jeff Cross, Media Director I had an eye-opening discussion recently with Jim Pemberton, the president of Pembertons in McKeesport, PA. For some reason, the...
Protecting Earth

Earth Day—Celebrating a Healthy Environment

According to the U.S. Environment Protection Agency, Earth Day, which always occurs on April 22, was started in 1970 by U.S. Senator Gaylord Nelson (D-Wisconsin)...
restoration technology

Today’s Restoration Tech, Tools, and Tips

By Jeff Cross, Media Director Starting up and growing a disaster restoration company is not for the faint of heart. It takes drive, determination, and...

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