The Seven Deadly Sins
For our industry, you can, no doubt, think of more than seven business decisions or mistakes you hate (and unfortunately sometimes make)… those decisions or...
The Directory… and More
It’s that time of year again… time for you to thumb through the absolute best and most thorough compilation of industry manufacturers, suppliers and distributors,...
The Winter Truckmount Guide
It’s almost here, and for some of us, it will probably arrive with a vengeance. That’s right… winter is just around the corner, and for...
Somebody’s Watching Me
A carpet cleaning business owner told me the story of how he showed up at a job, a repeat customer, and the homeowner met him...
Stair Cleaning
If you dread the time during your carpet cleaning job when you must remove your favorite floor tool and grab that stair tool, it may...
Using Enzymes in Cleaning
Cleaning challenges occur every day, and at times traditional detergents are "just not enough" to obtain and produce the best results. When that occurs, consider...
Reaction Time
Every once in a while, it pays to step back and analyze what we are doing, especially with our businesses. What once worked as a...
Restoration Tools: Drying
A solid working knowledge and familiarity of industry drying principles and proven procedures is what all water damage and drying specialists must have. Add to...
Professional Spot and Stain Removal Procedures
The standard of measurement of your entire cleaning ability can all come down to a tiny spot on the carpet. And even if the result...
Red Stain Removal
Carpet cleaners with many years of experience remember the days when red stain removal was performed with the heat transfer method. They would first clean...