Jeff Cross
Jeff Cross is the ISSA media director, with publications including Cleanfax, Cleaning & Maintenance Management, and ISSA Today, as well as multimedia programs such as Straight Talk! and Take 5 With Cleanfax in video and podcast format. He can be reached at [email protected].
Do You Care What Your Competition Charges?
BIRMINGHAM — The carpet cleaning industry is very competitive. Because of this, some cleaning business owners decide to lower their prices in order to land...
A Little OCD
Obsessive compulsive disorder, or OCD, is defined as a condition that prompts excessive thoughts that often lead to repetitive behaviors or compulsions. It’s a condition...
Four-day Carpet Dye Seminar Scheduled for Chicago
CHICAGO — The Cleaning and Restoration Institute and The Dyers Guild are hosting a unique, comprehensive four-day spot and full room dyeing class August 16-19...
Mikey’s Fest Grows, Requires Venue Change
NASHVILLE — Mikey’s Fest is rapidly growing, requiring event organizers to scramble to find a new venue for its July 21-23 event. The Hotel Preston...
Rug Shop Web/Social Media Impact a Feature at Rug Summit 10
ANN ARBOR, MI — Annual Rug Summit favorite Tim Miller will once again help attendees (September 29-30 in Oak Park, MI) reel in both customers...
Knowing Stuff
I always enjoy the feeling when Cleanfax publishes an article that really gets the attention of the industry and helps out its subscribers. That happened...
The Final Frontier: June 2016 Foreword
June 2016 Foreword by Jeff Cross It’s always refreshing to hear from our subscribers by telephone or email about how they value the information in...
May 2016 Foreword: Doom & Gloom of working with insurance companies
At the RIA’s International Restoration Convention & Industry Expo in Orlando recently, I was privileged to attend several workshops that were truly beneficial to restoration...
Above and Beyond Basic Truckmount Maintenance
Think back to the time when you first decided to go into business. You might have chosen to clean carpet with a portable extractor, or...
April 2016 Foreword: Trumped!
If you enjoy playing cards, you know what a trump card is and the power it holds. When you have it, you feel pretty good....
