Jeff Cross
Jeff Cross is the ISSA media director, with publications that include Cleaning & Maintenance Management, ISSA Today, and Cleanfax magazines. He is the previous owner of a successful cleaning and restoration firm. He also works as a trainer and consultant for business owners, managers, and front-line technicians. He can be reached at [email protected].
Ernie, ARCSI, and the ISSA Show 2018 in Dallas
by Jeff Cross, executive editor I had the privilege and experience to get to know Ernie Hartong, a little over a year ago. We had...
ISSA’s Chief of Education, the Show, and Free Beer
By Jeff Cross, executive editor Unless you are living under a rock in the middle of an arid desert, or are an unwilling participant of...
The 2018 Restoration Industry Leaders Review
by Jeff Cross The 2018 Restoration Industry Leaders Review is about success. Not just the numbers, but also how companies impact their clients and communities....
Saga of Sucked-Up Stuff: August 2018 ‘Stuff I Hate’
By Jeff Cross I'm going to assume that, by now, you have read the July 2018 issue of Cleanfax and noticed a new feature in...
Vote Now: The 2018 ISSA Innovation Award Program Is Open
Northbrook, IL, USA—August 2, 2018― ISSA, the worldwide cleaning industry association, has opened voting for the association’s 2018 ISSA Innovation Award Program. The program recognizes...
Pain Points for Restoration Contractors
By Jeff Cross Being in business means there are going to be pain points. You know, the problems or challenges you have as entrepreneurs. For...
Grab Your CMI Carpet Care Certification at the ISSA Show in Dallas
Jeff Cross, the executive editor of Cleanfax, will be the instructor for the upcoming CMI Carpet Care Certification workshop at the ISSA Show in Dallas,...
Rug Summit 12 Topic Update: Rug Repair Services
DENVER — Rug Summit 12, scheduled for October 17-18 in Denver, will feature a special presentation on rug repair and selling rug repair services to...
Registration Open for The Experience
LAS VEGAS —The Experience Convention & Trade Show team is finalizing details for the September 5-7 event at The Mirage, and registration is officially open....
May/June 2018 Foreword: Identity Crisis
The following is the foreword to the May/June 2018. By Jeff Cross, executive editor Do you ever suffer from identity crisis, perhaps wondering, “Who am I?”...
