Leadership Tips: Modern Customer Retention Strategies
By Ashlie Marshall Walt Disney famously said, "Do what you do so well that they will want to see it again and bring their friends."...
How to Seal and Protect Grout
By Bill Griffin Applying a penetrating sealer to grout looks like a simple matter, but the closer you look, the more complex it becomes. There...
5 Marketing Strategies for Carpet Cleaning Businesses in a Potential ‘Slow Economy (the “R” word)’
By John Clendenning It's interesting to realize that a generation of business owners today were just children living relatively carefree under their parent's roofs the...
The Tale of the Open Show
By Grant Watkinson Editor's note: This article was initially published on ISSA on March 13, 2023. You can find the original piece here. Once upon...
Leadership Tips: Trust and Transparency
By Ashlie Marshall, Tier Level Digital Marketing Trust and transparency go a long way in building strong and long-lasting relationships, both in personal and professional...
Leadership Tips: Being Eco-Friendly to Boost Brand Image
Editor's note: For this special edition of Leadership Tips, we turn to Rachael Schafer, an industry leader from Tier Level Digital Marketing, to learn all...
Creating a Flexible Work Environment in Today’s Workplace
By Scott Tackett Statistics provided by the U.S. Bureau of Labor indicate that prior to the COVID-19 quarantine requirement, almost 5 million Americans were already...
Beware of Toxic Dioxin Exposure in Post-Fire Environments
By Sean M. Scott & Briana C. Scott Once the fire department has extinguished a fire, restoration contractors are on-scene shortly thereafter to secure the...
Hire the Heart
By Ashlee Hofberger I hear so many owners say, "I just can't find good people."Âť My question back is always, "What do you mean by...
It’s Here: Restorers Now Creating Same-Day 2D Floor Plans With Their Smartphone Using Encircle
KITCHENER, ON.—January 19, 2023—Encircle has officially opened early access to the newest feature within its field documentation app: Encircle Floor Plan. This feature allows restorers...
