Static in carpet
Anyone who has walked across a carpet and then touched a doorknob has felt the effects of static electricity. Uncontrolled static charges are responsible for...
Upholstery cleaning problems and solutions
Your phone rings, you answer it, and the customer whose sofa you cleaned earlier in the day says: "I'd like you to come and look...
Anionic, Nonionic, Cationic
By Timothy J. Roach There was a time when the word "surfactant" was foreign to me. As a young boy growing up on Long Island,...
Preemptive marketing
Traditional advertising is geared to consumers currently looking for a carpet cleaner. Advertisers place ads where consumers might look when they are ready to have...
The quickest way to $100,000
The quickest way to earning $100,000 per year from your business is as an efficient owner/operator. The beauty of a carpet cleaning business is that...
d-Limonene: The original green solvent
As a carpet and furniture cleaner, you can question the logic and science behind volatile organic compound (VOC) regulations. Compliance is not optional. Complying with...
Business Teamwork: ‘One Band, One Sound’
The phrase “one band, one sound” was delivered repeatedly in the 2002 movie Drum Line by the character Dr. Lee, band director at fictional Atlanta...
Overcoming common grout cleaning problems
More and more cleaners are adding tile and grout cleaning and sealing to the list of services they provide. With more cleaners cleaning more tile...
Rayon: The most challenging fiber
If you've ever paid a claim for a piece of upholstery that bled, faded, shrunk, ripped, or had nap distortion that couldn't be repaired, it...
Enter the world of bio-cleaning
We have been cleaning up our dead since Cain and Abel. It's an unfortunate fact of life that we all die and sometimes it leaves...