3 Ways Top Water Damage Restoration Companies Market Better
By Dan York After a decade of working with hundreds of water damage restoration company marketing programs, seeing companies succeed and fail, I have developed...
The Basics of High Pressure Cleaning
The pressure washing industry is a multi-billion dollar business, and more and more service contractors, such as carpet cleaning and restoration companies, are integrating high...
7 Steps to Near-Perfect Water Damage Client Retention
By Gregg Sargent Too often companies schedule a job, and before they arrive onsite, the client calls back to say their insurance agent said to...
6 Tips for Finding Talented Restoration Employees
By Cliff Cole and Ken Kahtava Finding new talent is hard. In fact, 65 percent of recruiters believe the biggest challenge they face in their...
The Social Equity Issue
By Steven Ashkin When the discussion turns to sustainability in the professional cleaning and carpet cleaning industries, the first thought that often comes to mind...
Red Flag Customers and Bad Reviews
By Dan York How do you avoid customers who post negative reviews about your company? Is it possible to spot red-flag customers? We've all had...
How to Win Carpet Cleaning Contracts
by Ron Segura Carpet cleaners are almost always looking for new ways to generate revenue, and although we may hear discussions about offering this or...
Top 10 Reasons to Use the Encapsulation Method for Carpet Cleaning
By Robert Kravitz When it comes to carpet cleaning, most cleaning professionals and building managers think carpet are cleaned with only extractors. While this is...
Resilient Flooring Classification Identification
By Stan Hulin Resilient flooring constitutes one of the largest categories of hard surface flooring. The key part of the term is the word "resilient,"...
The Enforcer
By Larry Galler Recently, I met a long-time friend for lunch. He is the owner of a local, successful, 12-year-old company in a service-related industry....
