No Hype Zone: Real Strategies for Using AI in Business Operations

Unscripted

How is artificial intelligence used in the cleaning and disaster restoration industries? In this expert panel discussion, two forward-thinking business owners reveal the truth about using AI—how it is not just a buzzword but a powerful tool to run leaner, more innovative, and more customer-focused companies.

You’ll learn how AI improves day-to-day operations, streamlines estimating, documentation, personalizes marketing, and even reshapes customer service. These real-world examples are packed with strategies that business owners and managers can use to identify opportunities in their own companies. In this episode, you will learn:

  • The first AI tools these companies adopted—and what they learned
  • How AI is enhancing customer communication and lead generation
  • AI’s role in marketing automation, quoting, and job documentation
  • How to evaluate AI tools before investing in them
  • Predictions for how AI will shape the industry over the next 2–3 years

Learn more about the IICRC, click here.

 

Jeff Cross

Jeff Cross is the ISSA media director, with publications including Cleanfax, Cleaning & Maintenance Management, and ISSA Today, as well as multimedia programs such as Straight Talk! and Take 5 With Cleanfax in video and podcast format. He can be reached at [email protected].

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