The 2022 Restoration Benchmarking Survey Report
It’s time to crunch the numbers, analyze the data, and see how your disaster restoration company compares to your peers in the industry. The annual Cleanfax Restoration Industry Benchmarking Survey Report polls the leaders in the industry to capture a complete snapshot of operations, revenue, services offered, challenges faced, employee issues, and more.
As you read on, you will see information that helps you form a better, more complete understanding of the state of the disaster restoration industry.
Of interest in the survey is how the vast majority of you, 97% to be exact, offer water damage restoration, closely followed by mold remediation/abatement (92%), and sewage remediation (91%). Less than 5% of companies responding to the survey subcontract out any of that. When service offerings move into fire/smoke, biohazard, and others on the list, subcontracting becomes more common.
Those involved in TPA programs dropped 4% from last year, with more engaged in storm chasing projects, the highest number traveling outside their area for CAT work since 2014. And, of course, everyone said that staffing issues were important. Recruiting and retaining quality workers remains at the very top of the challenges facing companies. For pricing, the highest per-hour charge on average goes to biohazard/trauma cleanup, followed by mold remediation and then water damage restoration. You can see the data in the survey and compare your own charging practices to the industry. Cleanfax thanks all those who participated in the survey and helped create this valuable industry resource. Now, dig in and check out all the data, and use the link below to download the full report.
About this report: The data in this survey is based on results from restoration contractors responding to invitations to participate in the survey. Results are not necessarily based on audited financial statements. Sponsored by Legend Brands.
See below for snapshots of the data: