Run from rayon rugs


By Lisa Wagner

There are several names for rayon rugs: Rayon, art (artificial) silk, faux silk, and viscose. Those are the industry names. Here are several words that I use for rayon rugs: Cheap, crummy, problematic, and perhaps the worst rugs on the planet.

But how do I really feel about them?

Why rayon is a bad rug fiber

In terms of durability, there is a very good reason why wool is the fiber of choice for rugs. In strength tests, as you learn in your rug cleaning certification courses, it takes more than 10,000 “bends” to break a wool fiber. Silk isn’t too shabby either, breaking after 2,500. Rayon? It breaks after only 70 bends.

Now, I’m no rocket scientist, but if I were to create a rug to be trampled on by foot traffic on a daily basis, which fiber would I choose? I’d own an olefin rug before I would a rayon one!

So why would manufacturers choose to use rayon in rugs? One reason is that it’s dirt cheap.

Rayon (viscose) is chemically processed, regenerated cellulose parts that are made to look nice and shiny. Think of it as cotton sausage, you don’t really want to know how it’s made. Rayon looks like silk at a fraction of the cost of silk, and at a fraction of the lifespan. This means retailers can sell rayon rugs for a pretty penny, and the consumer ends up with a rug they sometimes think is actually silk because of the price, and a rug that will never look as good as it did on their first day of owning it.

In many situations when I discuss “rugs to run from,” I point out that there will be challenges with some of those rugs. In this case with rayon, this is not a “some” discussion, but a most one. Most rayon rugs will create problems for you. Let’s discuss the areas to be wary of, with rug precautionary measures and tips to keep you out of rayon trouble.

Fiber fading and dye loss

Rayon rugs like to bleed, and they like to fade. It’s just the way they are. Also, because they are “cotton” material, they absorb soil like nobody’s business, and it can be very difficult to see pre-existing dye migration (“bleeding”) or sun fading. Rug precautionary measures: Flip the rug over to note the difference between the vibrancy of the back side to the front.

On the back, you want to focus on any field designs to see if any dyes have moved into those areas (it’s often easier to identify existing dye bleed on the back). You also want to “grin” open the fibers from the front side to note if the tips of the fibers show existing loss of color due to sun fade or past cleaning. It is very important to note all problems in writing with the client before you clean the rug, and to photograph all areas of concern.

Tips to minimize color loss

Always test the dyes: If it is this rug’s very first wash, and the dye transfer during your test is significant, you want to consider passing up this job. We will put in writing that this rayon rug will bleed despite our best efforts due to the inferiority of the fiber, and if the client insists on us cleaning it, we will only with a total release of liability.

Dry the rugs out flat and face down: This is to minimize dye migration that may occur if the rug is hung to dry. Lessen the dry time by either surface cleaning rather than full immersion cleaning,and utilizing air movers and dehumidification to speed up the process.

Fiber yellowing

If you love yellow, then rayon rugs may become your new best friend! We are talking about regenerated cotton parts — kind of like how sausage is made — so cellulose browning will occur during any wet cleaning. In fact, it is not unheard of for a spill of plain water on a rayon rug to dry looking like a big pet urine stain.

Rug precautionary measures: Identify any pre-existing yellow areas before cleaning, and explain to your client the tendency of this fiber to yellow overall with time and with moisture. If your client bought a pristine white rayon rug, it will not stay that way, so you will want to choose your battles carefully. If the client is very picky, you may want to pick another client to serve who owns a wool rug.

Tips to minimize yellowing

Use an acid rinse: An acidic rinse (such as acetic acid) will minimize cellulose yellowing/browning. One drawback here is that the dyes of this rug — because it is cotton — will be basic (rather than acid) and if you soak the rug in acid for an extended period you may cause it to bleed. So all of your steps with this rug must be quick, quick, quick.

Dry the rug flat and fuzzy side down: This will concentrate any yellowing/ browning to the back of the rug rather than the front. During subsequent years this will make the back of the rug very yellow, so it is important to explain to the client why this is happening (she bought a bad fiber).

Fiber shedding and flowering

As mentioned previously, rayon fibers are the weaklings of the rug world. The fibers like to break, shed and flower. This makes spotting and scrubbing extremely dangerous activities. In fact, if your client aggressively tried to wipe up a spill on a rayon rug, she will have distorted the fibers so much that her every move will be forever visible on the rug.

Rug precautionary measures: Note all areas of fiber loss and fiber pulls before the cleaning begins. Use your CSI-like rug inspection skills to identify any spills that have been “handled” by your client improperly. Inform your client of the weakness of this fiber, and which steps you will be taking to be as gentle — and thorough — as possible with your cleaning.

Tips to minimize fiber loss

Be gentle: You want to be very particular with your scrubbing and grooming so that you do not create any scarring in the field. Using soft brushes during the cleaning (such as window washing brooms) rather than stiffer rotary scrubbers is generally a better choice.

Extract carefully: If you do not have a wringer or centrifuge for water removal, consider using a glide or similar cover over your wand to minimize any agitation from your wand during extraction.

Fiber stiffness

As with real silk rugs, rayon rug fibers can become stiff and matted after the cleaning process. You will also notice this in areas that the client has had spills, that the fibers have dried very stiff and flat. The grooming step to lessen this stiffness takes some time and elbow grease, so you should be charging more for handling silk and these fake silk rayon rugs.

Rug precautionary measures: Make certain that you allow yourself time to properly groom the rug after your normal cleaning routine. Whether you use a hand-held soft brush, a carding brush, or a broom brush, make sure you have them available (and clean!)

Tips to minimize rug stiffness

Dry flat and face down: In my experience, a thorough wet wash and acetic acid rinse gives rayon rugs a softer hand than a surface cleaning where residue left behind can contribute to a “stiffness” problem. Drying flat and face down can lessen this. It is important to brush the face fibers in the correct direction with a soft broom brush before you flip it over to dry (otherwise the pile will dry in weird directions and give the rug “bed head”).

A bit of fabric softener: Some rug cleaners use a bit of fabric softener to mist on the rug to soften the surface tension of the fibers. Slowly groom by hand: After the rug is dry, slowly groom the rug by brushing slowly against the grain, and then with the grain of the fibers.

Protecting yourself and your client

There are not many rugs that I will tell a client to avoid, but rayon is the exception. It is one of the rugs that will look worse after repeated cleanings and repeated traffic exposure. And, because of their inherent fading, wearing, and cleaning problems, it is a rug that I would never recommend for a client to buy no matter what the intended use of the piece.

It has been my experience that most buyers of rayon rugs, or wool/viscose blends, have no idea that they have bought a “rug to run from.” As the market begins to have more and more rayon, art silk, faux silk and viscose rugs available, it is our responsibility to educate our clients so that they do not waste their hard-earned dollars on low-quality merchandise.

Lisa Wagner is a RIA/NIRC Certified Rug Specialist, an owner of the San Diego Rug Cleaning Company, and the Coordinator of Elegant Opportunities at Piranha Marketing. She has served on the board of directors of CFI, NIRC, IICRC and Connections, and was the CM/Cleanfax¬Æ magazine 2006 Person of the Year. For more information on Lisa’s rug training and knowledge products visit

Lisa Wagner

Lisa Wagner is a second-generation rug care expert, NIRC Certified Rug Specialist, and an owner of K. Blatchford’s San Diego Rug Cleaning Company. She was recognized as the 2006 Cleanfax magazine Person of the Year for her industry contributions. For online rug course and training event details, visit

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