1-800-Packouts Names Tim Williamson Vice President of Operations

1-800-Packouts appointed Tim Williamson its new vice president of operations. Williamson brings more than 30 years of experience leading multi-unit service organizations, including extensive work in franchise operations, restoration services and business coaching for contractors nationwide.

Williamson’s background includes founding and scaling his own restoration company to US$10 million in annual revenue, and opening and growing a BELFOR Property Restoration branch to more than $38 million. His track record of driving profitable growth, implementing operational systems and developing high-performing teams positions him to strengthen the operational foundation of 1-800-Packouts as the brand continues its rapid growth.

“Tim brings a rare blend of franchise expertise, operational discipline and entrepreneurial leadership,” said Stefan Figley, 1-800-Packouts president. “He understands what it takes to grow a restoration business from the ground up and will equip our franchise owners with the systems, structure and support needed to scale with confidence.”

In his new role, Williamson will oversee operational strategy, franchise support systems, training initiatives and performance optimization across the brand’s expanding national footprint. He will work closely with franchise owners and the 1-800-Packouts’ support team to streamline processes, strengthen accountability and reinforce the company’s commitment to delivering best-in-class service for property owners, contractors and insurance partners alike.

“1-800-Packouts is known for its responsiveness, care and professionalism — qualities that matter most when homeowners are going through difficult moments,” said Williamson. “My goal is to help our franchise owners build teams and systems that deliver that same level of excellence every time, in every market.”

1-800-Packouts is part of the Five Star Franchising platform, one of the fastest-growing home service franchising organizations in North America. Five Star Franchising has earned five placements on the prestigious Inc. 5000 list of fastest-growing companies in America, most recently in 2025, and continues to receive statewide recognition with rankings on the MountainWest Capital Network Utah 100, Utah Valley BusinessQ UV50, and Utah Business Fast 50 lists.