Smile Power! The Secret to Turning Clients Into Cheerleaders
In this interview, industry expert Steve Toburen shares insights on creating “Cheerleader Customers” by fostering positivity in every interaction.
Discover the hidden power of a smile in transforming your cleaning or restoration business.
Learn how the “80% Rule” highlights the importance of relationships, why hiring naturally joyful employees is crucial, and how continuous training can elevate customer service.
Uncover simple steps to build a winning culture that turns clients into lifelong advocates.
Smile Power: The Secret to Turning Clients Into Cheerleaders
Listen to Steve Toburen focus on the power of a smile for techs who interact with customers.
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