Smile Power! The Secret to Turning Clients Into Cheerleaders

Steve Toburen

In this interview, industry expert Steve Toburen shares insights on creating ā€œCheerleader Customersā€ by fostering positivity in every interaction.

Discover the hidden power of a smile in transforming your cleaning or restoration business.

Learn how the “80% Rule” highlights the importance of relationships, why hiring naturally joyful employees is crucial, and how continuous training can elevate customer service.

Uncover simple steps to build a winning culture that turns clients into lifelong advocates.

For more video content by Cleanfax, check out theĀ Cleanfax Video pageĀ and start learning invaluable cleaning and restoration tips today.

Subscribe or update yourĀ subscription toĀ Cleanfax.

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ISSA membership provides unparalleled opportunities to improve your operations, boost your profits, and make valuable connections. Learn more about the benefits that are in store for you as an ISSA member by viewing theĀ ISSA membership formĀ page today!

Cleanfax Staff

Cleanfax provides cleaning and restoration professionals with information designed to help them manage and grow their businesses.

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