PuroClean Celebrates 2020, 2021 Successes
TAMARAC, Fla.—June 15, 2021—National restoration franchise PuroClean celebrates its success in 2020, achieved despite the challenges of the pandemic and recession. The company recently announced key metrics showing that 2020 was the brand’s best year to date, and 2021 opened even stronger with the best first quarter showing in company history. In 2020, PuroClean’s national network grew by more than 14% with 49 new franchise agreements, and in the first quarter of 2021, the brand has already brought an additional 23 new franchise owners onboard.
“We are incredibly fortunate to have such dedicated individuals at the PuroClean Home Office, who work tirelessly to help budding entrepreneurs achieve their dream of opening a business that enables them to work as a servant leader within their local community,” said Steve White, president and COO of PuroClean. “Last year was a difficult one for us all, but the onset of COVID-19 uncovered a true need for a brand that offers a unique approach to both product and service within the restoration and remediation industry. We are grateful that PuroClean was able to move swiftly into action despite the pandemic, leveraging our expertise to help our franchise owners make an incredible impact on home and business owners in the communities they serve.”
In 2020, PuroClean expanded its national network of strategic partners by 32%, signed 17 new commercial accounts, and received a 97% satisfaction score for customer service reviews across the top three insurance carriers in the nation. While many franchise brands struggled throughout the pandemic, the PuroClean Home Team hustled to keep up with the demand of a growing franchise service brand at a critical time for the restoration and remediation industry, resulting in a 16% system-wide sales increase.
“We are proud of what we accomplished in 2020 as we continue to focus on our philosophy of servant leadership, extreme ownership, and active collaboration. And in doing so, based on what we are seeing so far, 2021 is going to be another banner year for our business,” said White.
During the first quarter of 2021, PuroClean secured 23 new franchise agreements, well on its way to a goal of 60 by end-of-year. In conjunction with the new signings, 17 locations (including 6 expansions of existing owners) have officially opened thus far in 2021, wrapping up the quarter with a total of 350 locations nationwide. So far this year, PuroClean has also landed four new commercial accounts, adding to over a dozen commercial partners through its efforts within business development.
PuroClean also earned a number of accolades throughout 2020 and thus far in 2021, including Entrepreneur’s “Franchise 500” list (rising more than 150 spots in the last three years), as well as Entrepreneur’s “Top Franchises Under $100k” and “Fastest-Growing Franchises.” For the third year in a row in 2020, PuroClean earned the Franchise Business Review “Top Franchise Satisfaction” award, as well as a bronze Stevie from the Business Technology – Collaboration/Social Networking Solutions category for its New Franchise Dictionary Search Tool.