How to Handle the ‘I Won’t Be There’ Client

In this episode of Take 5 With Cleanfax, Steve Toburen, the founder of Home Front Success, digs into the unique challenges and considerations business owners face when clients ask them to complete a scheduled service while they’re not home.

From trust issues to concerns about liability, business owners must navigate these situations carefully to maintain customer satisfaction while protecting their business.

Whether you’re a homeowner or a service provider, this discussion offers valuable tips for fostering trust and transparency in service-based businesses.

Check out Steve Toburen’s new online video course, Converting the “How Much Do You Charge?” Caller! Ten short interactive videos will transform your phone reps into “Lead Conversion Experts”! This video training will supercharge your booking ratios and your net profits will zoom up! Click here for the classes.  

For more video content by Cleanfax, check out the  Cleanfax Video page and start learning invaluable cleaning and restoration tips today.

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ISSA membership provides unparalleled opportunities to improve your operations, boost your profits, and make valuable connections. Learn more about the benefits that are in store for you as an ISSA member by viewing the  ISSA membership form page today!