A Little OCD


Obsessive compulsive disorder, or OCD, is defined as a condition that prompts excessive thoughts that often lead to repetitive behaviors or compulsions.

It’s a condition considered to require consulting with a doctor for treatment, according to some medical references, if the condition is debilitating to the one who
suffers from it.

However, I’d like to go on record that a little OCD is good for you and the health of your company.

When I owned and operated my own company, I had a little OCD. I couldn’t end the day without spending some quality time with my equipment using
a spray bottle of Windex and a few paper towels. I wiped everything down, cleaned out all the filters, checked all the fluids and more. I cleaned the wand
and upholstery tools. Scrubbed them until they shined.

For me, it was a way to wrap up the day and be ready for the next morning, which started with a completely clean and maintained van, truckmount and accessories.

Yes, OCD is usually tied to washing and cleaning rituals… which is why I think a little OCD can be good for cleaning and restoration companies.

I knew of other business owners and their techs who would open the doors to their vans and stuff would fall out. Maybe an empty Coke can. Or a McDonald’sCleaning and restoration OCD
wrapper. Or a bunch of stuff. I’ve seen it many times. I don’t think they had any OCD. Far from it.

A little OCD can help prevent what you see in the picture of the waste tank filter. Nothing kills a cleaning job faster than a truckmount starving for air.

A little OCD means you will work on that stain a little longer than your competition, and you will probably get better results.

A little OCD means you will monitor your drying results a little closer than your competition, and you will probably get the job drier — faster.

Pay attention to the details. Use a little OCD to your benefit. Your customers will really appreciate it.


Jeff Cross is the executive editor of Cleanfax and an industry trainer and consultant. He can be reached at [email protected]

Jeff Cross

Jeff Cross is the media director of ISSA Media, which includes Cleanfax magazine. He is the previous owner of a successful cleaning and restoration firm. He also works as a trainer and consultant for business owners, managers, and front-line technicians. He can be reached at [email protected]

Follow Jeff Cross

Related Posts

Share This Article

Join Our Newsletter

Expert Videos

Popular Content

Digital Marketing - Part 1

The Digital Marketing Demystified Series—Part 1: World Class Email Marketing

AI Salesperson

Is AI Going to be the Death of the Salesperson?

slow economy

5 Marketing Strategies for Carpet Cleaning Businesses in a Potential ‘Slow Economy (the “R” word)’

link building

The Power of Link Building for Your Cleaning Company’s Success

Cleanfax March/April 2023 digital

Cleanfax March/April 2023 Digital Edition Online Now


With the global transition to electric powered vehicles based on improvements in battery technology, do you see electric-powered truckmounts becoming standard anytime in the future?

View Results

Loading ... Loading ...

Upcoming Events

February 21, 2023

Simply Irresistible: How To Create Marketing Messages To Find New Customers