A Little OCD

Filter

Obsessive compulsive disorder, or OCD, is defined as a condition that prompts excessive thoughts that often lead to repetitive behaviors or compulsions.

It’s a condition considered to require consulting with a doctor for treatment, according to some medical references, if the condition is debilitating to the one who
suffers from it.

However, I’d like to go on record that a little OCD is good for you and the health of your company.

When I owned and operated my own company, I had a little OCD. I couldn’t end the day without spending some quality time with my equipment using
a spray bottle of Windex and a few paper towels. I wiped everything down, cleaned out all the filters, checked all the fluids and more. I cleaned the wand
and upholstery tools. Scrubbed them until they shined.

For me, it was a way to wrap up the day and be ready for the next morning, which started with a completely clean and maintained van, truckmount and accessories.

Yes, OCD is usually tied to washing and cleaning rituals… which is why I think a little OCD can be good for cleaning and restoration companies.

I knew of other business owners and their techs who would open the doors to their vans and stuff would fall out. Maybe an empty Coke can. Or a McDonald’sCleaning and restoration OCD
wrapper. Or a bunch of stuff. I’ve seen it many times. I don’t think they had any OCD. Far from it.

A little OCD can help prevent what you see in the picture of the waste tank filter. Nothing kills a cleaning job faster than a truckmount starving for air.

A little OCD means you will work on that stain a little longer than your competition, and you will probably get better results.

A little OCD means you will monitor your drying results a little closer than your competition, and you will probably get the job drier — faster.

Pay attention to the details. Use a little OCD to your benefit. Your customers will really appreciate it.

 

Jeff Cross is the executive editor of Cleanfax and an industry trainer and consultant. He can be reached at [email protected]

Jeff Cross

Jeff Cross is the ISSA media director, with publications that include Cleaning & Maintenance Management, ISSA Today, and Cleanfax magazines. He is the previous owner of a successful cleaning and restoration firm. He also works as a trainer and consultant for business owners, managers, and front-line technicians. He can be reached at [email protected].

Follow Jeff Cross

Related Posts

Share This Article

Join Our Newsletter

Expert Videos

Popular Content

Masters in Restoration Pricing & Documentation

Masters in Restoration Pricing & Documentation: How to Turbocharge Your Restoration Project Strategies

Erin Hynum

Revolutionizing Restoration: Introducing the DryMAX XL Pro Dehumidifier

CoreLogic

CoreLogic: Spearheading Innovation and Technology in the Restoration Industry

Insurance_Webinar_600x300_CF

Insurance Restoration Strategies Unlocked: How to Identify & Conquer Top Challenges in the Industry

AI sales

Is AI Going to Be the Death of the Salesperson?

Polls

Do you see the FTC ban on noncompete clauses affecting your company?

View Results

Loading ... Loading ...