Posts Tagged ‘customer relations’
The Power of a Social Media Sentiment Analysis
Discover the value of a thorough social media sentiment analysis as well as how to best conduct one in 2023.
Read More6 Ways to Collect Customer Feedback—and use it!
Customer feedback is your own personal window into the minds of your consumers. Learn how to best collect this feedback, and use it for success.
Read MoreTalking To Customers With Precision and Poise
Learn exactly how to talk to your customers in the most effective and positive way to retain clients, receive positive reviews, and get paid accordingly.
Read MoreSurvey Reveals True Cost of Poor Customer Experiences
Learn the impact of a negative customer review in this recent survey feature on CMM.
Read MoreResolving Disputes: Conclusions Aren’t Facts
Learn how one contractor’s case in court can give valuable insights for restoration professionals looking to settle client disputes moving forward.
Read MoreWhere Has Customer Service Gone? Â
Learn the value of customer service and putting your customers before yourself in this business management feature by Bill Prosch.
Read MoreSelf-Cleaning Carpet
Who knows, self-cleaning carpet could turn out to be the best thing that ever happened to the carpet cleaning industry and small business owners.
Read MoreWho Hires Professional Cleaners?
Understanding the three types of cleaning clients can influence your marketing efforts and land you more – and better – clients.
Read MoreFebruary 2016 Foreword: Dating Prospects
The February 2016 foreword from Executive Editor Jeff Cross addresses the similarities between and benefits to be gained from treating customers like a date.
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