Posts tagged customer relations

Discover the value of a thorough social media sentiment analysis as well as how to best conduct one in 2023.

Customer feedback is your own personal window into the minds of your consumers. Learn how to best collect this feedback, and use it for success.

Learn exactly how to talk to your customers in the most effective and positive way to retain clients, receive positive reviews, and get paid accordingly.

Learn the impact of a negative customer review in this recent survey feature on CMM.

Learn how one contractor’s case in court can give valuable insights for restoration professionals looking to settle client disputes moving forward.

Learn the value of customer service and putting your customers before yourself in this business management feature by Bill Prosch.

You’ve probably never been trained in sales calls, but that doesn’t mean you can’t perform like a pro.

Take care of your challenges — and the concerns of your clients — all at the same time.

Only 50 percent of cold leads are converted into scheduled jobs. Here’s how to increase your company’s conversion rate.

Who knows, self-cleaning carpet could turn out to be the best thing that ever happened to the carpet cleaning industry and small business owners.