NORTHBROOK, IL—October 21, 2020—ISSA’s Cleaning Management Institute (CMI) has canceled the planned two-hour virtual carpet care certification workshop, “Key Elements to Superior Carpet Care Virtual Workshop,” with carpet cleaning industry veteran Jeff Cross, which was scheduled for November 9. There are still numerous available educational sessions and workshops available through the ISSA Show North America Virtual Experience:


November 11

Restoration Strategies Virtual Workshop

It is popular both in the com This interactive workshop is designed to help contractors land restoration jobs from insurance agents, claims adjusters, and property owners or managers. Learn strategies including water damage restoration, fire and smoke restoration, and mold remediation. Discover work available outside of vendor programs and create working relationships with agents and adjusters. Hear from a nationally recognized insurance claims adjuster who works closely with the cleaning and restoration industries. Additionally, you’ll learn strategic information on website marketing and lead generation. This workshop is ideal for disaster restoration and building service contractor business owners, managers, and marketing staff.

With presentations by Jeff Cross, ISSA Editorial Director; Peter Crosa, expert claims adjuster, and Sonny Ahuja, internet and website marketing expert. 

Register online now


November 17

How Covid-19 Created Opportunity For Many Cleaning Businesses!

The Coronavirus pandemic blindsided the country – actually the world – and tossed all of us into unknown territory. Businesses struggled, hospitals overflowed, schools closed, and chaos ensued. We have all tried to adapt and forge along as best we can. Most of our fellow residential cleaning companies have survived the pandemic so far, while others have quite literally thrived. What did they do to ensure their success? What risks were they willing to take? What can you do moving forward to protect your business?

In this special session at the ISSA Show, we are going to interview several owners of residential cleaning companies who put their businesses in a position to weather the storm that we continue to face. We will take a deep dive into their practical solutions that they have undertaken successfully.


November 16

Key Solutions Every Building Service Contractor Should Consider

Building service contractors face many challenges when it comes to staffing, scope of work, increasing expectations, keeping track of expensive equipment and best ways to use it, gaining new business, and the role of automation in the cleaning industry.  

A panel of industry experts will provide key insights and solutions to these issues and more.


Starting August 17, all packages and pricing will shift to a simpler layout. Expo Only Virtual Passes are FREE to all ISSA members and non-members. The Expo Only Virtual Pass will feature the virtual trade show and several education sessions typically delivered on the show floor.

To gain All-Access to the Virtual Experience, registrants can upgrade to the All-Access Pass for $99 as an ISSA member and $199 as a non-member. All-Access Pass registrants have access to all education sessions, networking events and spotlight speakers LIVE and On-demand – through March 31, 2021!

For further information on how to register, pricing, and packages visit issashow.com/register.