Bill Luallen
Bill Luallen, the technical director for XL North, a division of the Textile Rubber and Chemical Co., has more than 25 years of experience in the floor care industry. He is the IICRC Technical Advisory Committee (TAC) Chair of the Commercial Carpet Maintenance Technician (CCMT) Committee and participates on the CRI 204/205 Carpet Maintenance and Cleaning Standards. Contact Luallen at 401-633-4656 or [email protected].
Don’t Let Your Equipment Become the Weak Link
I have spent many years walking buildings, teaching classes, troubleshooting floors, and standing beside technicians who try to do the job right with whatever tools...
The High Cost of ‘Lost in Translation’
In the world of commercial floor maintenance, we spend a lot of time discussing chemistry, agitation, and dwell time. But one tool is just as...
The Landscape of Floor Care: Why the Environment Dictates the Process
In the world of commercial floor care, people hold a dangerous misconception that a floor is just a floor. Whether you are looking at luxury...