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PuroClean

PuroClean Earns Dual National Recognition for Franchise Culture and System Performance

PuroClean has earned two major franchise industry recognitions, earning placement on Franchise Business Review's 2026 Top Franchises...
CMM issue

Read the July/August 2026 Issue of CMM Online

The July/August issue of Cleaning & Maintenance Management is now available in a digital format....
Washington D.C.

ISSA Releases 2025–2026 Advocacy Impact Report

As America prepares to celebrate its 250th anniversary, ISSA, The Association for Cleaning & Facility...
minimum wage

Oklahomans’ Inflation Concerns Aid Minimum Wage Increase Ballot Failure

Last week during primary voting, Oklahoma voters rejected a ballot measure to raise the state’s...
pump

The Safe Use of Pumps Is Key for Flood Recovery

If you have experienced flooding, you know that a water pump is an important part...
PuroClean 2026

PuroClean Celebrates 25 Years of Excellence and Charts Its Next Chapter at International Convention

PuroClean celebrated its 25th anniversary at the brand's Annual International Convention, held at the Hard Rock...

Exclusive Content

Road to AI

The New Rules of Winning Customers in an AI-Driven World

John Clendenning, founder of Carpet Cleaner Marketing Masters, discusses how artificial intelligence is transforming the way customers research, compare, and choose cleaning and restoration companies.

looking at a computer

Your Employees Are Using AI. But Are They Still Thinking?

AI is transforming the workplace, but is it also changing the way employees think? A growing body of research suggests that excessive dependence on AI-generated content may contribute to “knowledge decay”—a gradual erosion of critical thinking, expertise, and trust within organizations.

IICRC Youngest Certified Tech

Meet the Youngest-Ever Female IICRC Certified Restoration Technician

At just 12 years old at the time, Olivia Haynes accomplished something remarkable in the industry. She has earned dual IICRC certifications in Water Damage Restoration (WRT) and Applied Structural Drying (ASD).

Disaster Restoration Preparedness Strategies

Restoration’s Biggest Opportunity May Come Before the Emergency

Disaster preparedness doesn’t begin when the storm arrives—it starts long before the first warning is issued.

truth to trust

The Restoration Pulse: Why Technical Truth Still Matters

Welcome to The Restoration Pulse, a new column written by industry consultant and advocate Brandon Burton.

pensive office worker

Five Lies Cleaning and Restoration Business Owners Tell Themselves

In this episode of Take 5 With Cleanfax, Jeff Cross explores five of the most common self-deceptions that can quietly hold cleaning and restoration companies back from growing.

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Products & Technologies

Road to AI

The New Rules of Winning Customers in an AI-Driven World

Artificial intelligence (AI) isn't just changing how service companies operate. It's changing how customers buy. Companies that rely on outdated...
looking at a computer

Your Employees Are Using AI. But Are They Still Thinking?

Artificial intelligence has moved from novelty to daily habit inside a remarkably short window. For business owners and executives across...
laptop graphic

AI in Hiring: What Works, What Doesn’t, and What Employers Need to Know

Artificial intelligence (AI) is making its way into the hiring process, promising to help employers identify better candidates, reduce hiring...
Exclamation Mark graphic

AI Mistakes: The Risks, Costs, and Realities

Artificial intelligence is no longer the shiny new toy it was a year or two ago. Most business owners have...

Upcoming Events

Sept. 9-11 | Las Vegas

The Experience Convention and Trade Show 2026

The Fall Experience is where cleaning and restoration professionals come together to explore every aspect of the industry from start to finish.

Learn More

Polls

Does your organization plan to add or experiment with new tech tools in the second half of the year?

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