XL North Interviews Cleanfax Executive Editor Jeff Cross

TS_464262579-cross-interview

FALL RIVER, MA — XL North recently interviewed Cleanfax Executive Editor Jeff Cross in a spotlight on his life in the cleaning and restoration industry.

In the article, Cross explains how he originally began his adult life as a journalist but found his way into carpet cleaning after a friend explained how profitable his company had quickly become. With a desire to bring home more money for his growing family, Cross took a chance in the industry and started his own cleaning and restoration company, which he owned and operated for 15 years.

The XL North interview dives into all of Cross’ industry work outside of the magazine including this work as an educator, teaching courses for the IICRC and Totally Booked University, which he founded. Teaching classes allows Cross a chance to stay in tune with topics most important to professionals in the industry, which helps inform the content he fills Cleanfax with.

In the article, Cross discusses the importance of company image in modern times and the complicated relationship between consumer desires and service companies. He reiterates throughout the interview the importance of education, both the need for industry companies to maintain education and the need to educate their customers on the scientific data relevant to carpet.

Read the full article by XL North on Cross at the XL North blog site.

Cleanfax Staff

Cleanfax provides cleaning and restoration professionals with information designed to help them manage and grow their businesses.

Follow Cleanfax Staff

Related Posts

Share This Article

Join Our Newsletter

Expert Videos

Popular Content

CoreLogic

CoreLogic: Spearheading Innovation and Technology in the Restoration Industry

Insurance_Webinar_600x300_CF

Insurance Restoration Strategies Unlocked: How to Identify & Conquer Top Challenges in the Industry

AI sales

Is AI Going to Be the Death of the Salesperson?

Grow your social media

The Digital Marketing Demystified Series—Part 2: Grow Your Business with Social Media

Digital Marketing - Part 1

The Digital Marketing Demystified Series—Part 1: World Class Email Marketing

Polls

As a restoration contractor, does it concern you that some insurance companies are dropping coverage in certain states, such as California and Florida?

View Results

Loading ... Loading ...