ISSA release – 11.20.2014

ISSA/INTERCLEAN® North America 2014
Strengthens Trend as One Week for the Cleaning Industry


November 19, 2014— Lincolnwood, IL, USA—Like its predecessors,ISSA/INTERCLEAN® North America 2014 again succeeded in being the one week where key leaders and decision-makers in the commercial cleaning industry converged to take advantage of the most efficient and informative way to find new opportunities and strengthen business connections, according to attendee and exhibitor feedback.


“ISSA/INTERCLEAN is the one venue each year that facilitates an extraordinary number of business meetings with our distributor partners and end customers from all over the world, while giving us the opportunity to thank each and every one of them for their business,” said John Swigart, president, Spartan Chemical Co., Inc.


The exhibition, coproduced by ISSA, the worldwide cleaning industry association, and its trade show partner, Amsterdam RAI, attracted 14,123 registrants to the Orange County Convention Center in Orlando, FL, November 4-7, to view the newest products and services available from the show's 685 exhibitors.


“We met with a number of new customers at ISSA/INTERCLEAN, and it was especially good to see more international attendees this year,” said Christian Cornelius-Knudsen,area manager, Comac, Fimap & Tmb North America. “The show is a great venue to generate new business opportunities, keep up with industry trends, and learn about new entrants in the industry.”


Not only were decision-makers from the industry’s top distributors, building service contractors, and large purchasing organizations present, but more than 800 such organizations were represented that hadn’t participated in the event last year in Las Vegas, NV


Of those new firms, 374 were distributors drawing from the Southeast region, from outside of the U.S., and also from vertical markets, such as the office products, industrial, and food service sectors. Their top reason for attending was to access product lines, market intelligence, and executive education they couldn’t find at any other industry event.


The chance to connect with these new participants and sectors was not lost on this year’s exhibitors.  “This was a fantastic opportunity for us,” said Joyce Dudenhoffer, marketing director at Haviland Corp. “We were well positioned to show off our products and meet with our customers. In fact, we closed with more leads and connected with more distributors and wholesalers this year at Orlando than we did last year in Las Vegas! The show was a great success.”




2014 ISSA/INTERCLEAN North America Recap Page 2 of 3

In addition to the exhibition and ISSA’s Convention Seminars, four other industry groups held their annual conventions during the week: the Association of Residential Cleaning Services International (ARCSI), Building Service Contractors Association International (BSCAI), IEHA, and the newest co-location partner Cleaning Trade Equipment Association (CETA). 


“This was a great show for us, and we made contact with many quality customers, “said Curtis Braber, a show exhibitor, president of BE Pressure Supply, and vice president of the CETA Board of Directors, seeming to express the sentiment of the co-location partners overall. “And many of our fellow CETA Pavilion exhibitors said they experienced such a great customer turnout that they are already planning to expand their space for 2015.”  


The International Window Cleaners Association (IWCA) also hosted safety workshops for the first time during ISSA/INTERCLEAN, while readers and trainees from ISSA’s newly acquired Cleaning Maintenance & Management® and Cleaning Maintenance Institute family of resources joined the event, to further expand the depth of purchasers represented.


In addition to ISSA’s efforts to attract a diverse group of industry influencers at this year’s event, the association also offered more reasons to stay longer into the week, culminating in a double-header of keynote speakers plus industry awards, Friday, November 7. Champion basketball coach Rick Pitino kicked off the day’s activities, and at the close of the exhibition, renowned boxer Sugar Ray Leonard headlined the ISSA Excellence Awards Luncheon.


Companies honored included long-standing ISSA member companies, the 10 ISSA Best Customer Service Award winners as selected by buyers in attendance at the show (, and the 10 winners of this year’s prestigious ISSA Innovation Award ( The day ended with several seminars and, in all, the line up succeeded in its goal of attracting more attendees to the show floor through its 1:00 p.m. close Friday than in prior years.


More Show Highlights

·         Sixteen percent of visitors hailed from 71 countries outside of the United States.

·         The exhibition featured leading suppliers from 27 countries.

·         Multiple industry professionals received prestigious honorsduring the week (visit

·         ISSA received an overwhelmingly positive response during the show, when it revealed the new Value of Clean Safety tool, which helps connect cleaning to reduced risk and liability and is free once companies join or renew membership for 2015 (visit





2014 ISSA/INTERCLEAN North America Recap Page 3 of 3

·         Many of the week’s seminars were packed to room limits and elicited feedback that the topics and speakers were top-quality and extremely relevant to attendee businesses. Participants can sign up for 24/7 access to this year’s sessions at

·         Attendees of the ISSA Infection Control sessions, added to address recent outbreaks, received a special Infection Control Response packet to use with customers (visit

·         Many of ISSA’s more than 20,000 LinkedIn group members turned out for an in-person meetup Thursday near the ISSA Resource Center.

·         More than 4,000 unique viewers logged in to to watch live excerpts from the event. Archived footage and interviews can be viewed at

To see more excerpts from the show, visit


Given this year’s positive results, many participants already are looking forward to the next edition of the North American event, which takes place October 20-23 in Las Vegas, NV, USA. For more information on the ISSA/INTERCLEAN North America 2015 show, visit


About ISSA/INTERCLEAN            
The award-winning ISSA/INTERCLEAN is the one trade show where executives come together from all segments of the jansan industry to do business and gather information to better manage distribution companies, building services companies, and facility management departments. ISSA, the worldwide cleaning industry association, and its tradeshow partner, Amsterdam RAI, produce ISSA/INTERCLEAN shows around the world. ISSA also hosts more than 40 educational seminars and networking opportunities in conjunction with ISSA/INTERCLEAN North America. For more information, visit


Upcoming events include:

  • ISSA/INTERCLEAN Latin America 2015, February 25-27, Mexico City, Mexico
  • ISSA/INTERCLEAN Central & Eastern Europe 2015, April 22-24, Warsaw, Poland
  • ISSA/INTERCLEAN North America 2015, October 20-23, Las Vegas, USA.
  • ISSA/INTERCLEANAmsterdam2016, May 10-13,Amsterdam, Netherlands


About ISSA
As the leading trade association for the cleaning industry worldwide, ISSA is committed to helping its members change the way the world views cleaning. The association provides its 7,000 members with the business tools and events they need to promote cleaning as an investment in human health, the environment, and an improved bottom line. For more information on ISSA, visit www.issa.comor call 800-255-4772 (North America) or 847-982-0800.


Contact: ISSA Media Communications & Publications Director Lisa Veeck at [email protected]; phone, 800-225-4772 (North America) or 847-982-0800.

Cleanfax Staff

Cleanfax provides cleaning and restoration professionals with information designed to help them manage and grow their businesses.

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