ISSA Launches Phase Two Of Its DEAL Program


NORTHBROOK, IL ISSA, the worldwide cleaning industry association, in partnership with Sustainability Dashboard Tools, LLC, has kicked off phase two of the new Distributor Efficiency Analytics and Learning (DEAL) program.

DEAL is a comprehensive program that incorporates learning, analytics, and awards to help distributors, wholesalers, and manufacturers benchmark their performance, streamline their operations, and realize significant savings in warehouse facility and transportation expenses.

Why participate?

Distribution companies are facing stiff financial pressure, but are wasting 10-30 percent of their finances on facility and fleet operating costs. DEAL can help businesses reduce up to 30 percent of these costs.

“Reliable data gathering and analytics allows us to see the big picture,” says ISSA Executive Director John Barrett. “This systematic process helps companies identify inefficiencies, create realistic targets for improvement, ascertain their competitive edge, and last, but not least, gain recognition for their environmental leadership. Through DEAL, companies can meet their customers’ growing requirements for supply-chain information, compare their performance to other cleaning-industry distributors and other distributors nationally, and receive ongoing, cost-effective consulting on efficient operations.”

ISSA’s DEAL program began with a pilot launch in fall 2016. ISSA recognizes and congratulates the participating companies for their industry leadership and cooperation in making this pilot program a success.

DEAL program feedback

“One of the best things the DEAL program does is review invoices,” says Connor Flynn, buyer at Alliance Paper & Foodservice Equipment, who participates in the DEAL program. “If a provider charges an unusually high amount for waste, water, or electricity one month, DEAL will notify us. Identifying price discrepancies promptly, whether it is billing- or operations-related, saves a great deal of time and money for DEAL participants.”

Leading sustainability experts — like Brenna Walraven, Building Owners and Managers Association International (BOMA) fellow and president and CEO of Corporate Sustainability Strategies, Inc. — have recognized the DEAL program for its practical approach. “What benchmarking does is give you improved visibility on your performance to help teams better manage costs and performance,” says Walraven, who consults with the DEAL program and presented at a recent DEAL Learning Session. “The great news here is that the DEAL program is a huge asset because it does the heavy lifting by managing the benchmarking process for you. Rather than being a data entry clerk, the ISSA DEAL program gives you the time to visualize the data and focus on opportunities for cost savings and revenue generation.”

The DEAL process

Through its Learning Sessions, including e-learning and webinars, the DEAL program coaches and guides participants to ensure they understand the process thoroughly. Then DEAL’s Analytics component help participants track their performance, identify opportunities for improvement across multiple facilities, and compare their operations to other companies with similar attributes on a national U.S. level. The program’s awards component kicks in to recognize and reward participants who have implemented the program successfully.

“DEAL offers a prescriptive learning platform, teaching best practices from the U.S. Environmental Protection Agency (EPA) ENERGY STAR® and SmartWay® transportation programs,” says ISSA Market Research & Analytics Director Jonathan Adkins. “We are very pleased with the results of the DEAL pilot program and look forward to helping more ISSA-member companies share in this success.”

Above all, the ISSA DEAL program makes it easy for companies to save money in their facility and fleet operations. Companies interested in discovering how DEAL can help them save up to 30 percent in operating costs may schedule a free online demonstration.

For more information on the DEAL program or to sign up for a free demonstration, visit

About Sustainability Dashboard Tools

Sustainability Dashboard Tools, LLC provides comprehensive facility performance data-management services, including data gathering, data analysis software, the Sustainability Dashboard, and performance reporting, to a range of business sectors. The Sustainability Dashboard is an advanced reporting system designed for business owners and managers and property developers involved in sustainability programs. The system measures and monitors energy, water, fuel consumption and other metrics and is specifically designed to be easy to use, reduce environmental impacts, save money, and create a culture of sustainability. For more information, visit

About ISSA

With more than 7,000 members including distributors, manufacturers, manufacturer representatives, building service contractors, in-house service providers, and associated service members, ISSA is the leading trade association for the cleaning industry worldwide. The association is committed to helping its members change the way the world views cleaning by providing its members with the business tools they need to promote cleaning as an investment in human health, the environment, and an improved bottom line. For more information on ISSA, visit; phone, 800-225-4772 (North America) or 847-982-0800.

The association is headquartered in Northbrook, IL, USA, with regional offices in Mainz, Germany; Botany, Australia; and Shanghai, China. For more information, visit, follow ISSA on social media at and, or join the discussion in ISSA—The Worldwide Cleaning Industry Association Linkedin group at

Contact: ISSA Market Research & Analytics Director Jonathan Adkins at [email protected]; phone: 800-225-4772 (North America), 847-982-0800.

Jeff Cross

Jeff Cross is the ISSA media director, with publications that include Cleaning & Maintenance Management, ISSA Today, and Cleanfax magazines. He is the previous owner of a successful cleaning and restoration firm. He also works as a trainer and consultant for business owners, managers, and front-line technicians. He can be reached at [email protected].

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