IICRC names new Global Resource Center support staff

Las Vegas — The Institute of Inspection, Cleaning and Restoration Certification (IICRC) recently named Mary Trotta the new IICRC executive assistant to the IICRC president and the director of standards, as well as other IICRC executives, according to a press release.

“I look forward to working closely with IICRC leadership to help bring more value to industry stakeholders,” Trotta shared in the release.  “My customer relationship and support experience are great fits for the work that I will be doing, and I am extremely excited about this next chapter in my career.”

Over a 16-plus-year career in customer service and executive assistance career, Trotta has amassed a wealth of knowledge, gaining valuable experience as an executive assistant with various start-up companies and Primedia, where she worked under two regional directors.

Trotta has a degree in psychology from the College of Southern Nevada and University of Nevada Las Vegas and began her customer relationship career at a call center and in retail customer support.

“Trotta brings a wealth of executive support and customer service experience to the IICRC,” President Richard Greene said in the release. “She will take the lead on numerous administrative projects that will allow IICRC leadership to spend more time serving the diverse needs of IICRC constituents.”

For more information, visit www.iicrc.org.