Cleanfax Survey: How Many Businesses Participate in a TPA Program?


NORTHBROOK, Ill.—June 28, 2022—Third-Party Administrator (TPA) programs account for a large percentage of business for restoration companies. These programs offer a more definitive and structured way for companies to grow but also require diligence and strong service breakdowns to manage. While some companies focus on their standard work acquisition, other companies use a TPA program to balance their workload. According to the results of the 2022 Restoration Benchmarking Survey Report, 40% of restoration companies participate in a TPA program, and over a quarter of company owners say that 25% of their business comes from TPAs.

Additionally, 13% of companies stated that TPAs made up 25-50% of their business while the majority (56%) claimed that their company was not applicable for this survey. Only 2% of companies received over 76% of their profits from TPA programs meaning it is far more likely that companies balance between these programs and their standard work acquisition methods.

One interesting statistic to note is that 94% of those interviewed for these statistics were the restoration company’s leaders.

As you continue to grow throughout 2022 and determine whether TPA programs are viable for your restoration brand or not, check out our full 2022 Restoration Benchmarking Survey results, sponsored by Legend Brands.

Samantha Hager

Samantha Hager is the Associate Editor at Cleanfax Magazine. With an extensive background in journalism and editorialism, Hager provides a unique perspective to the cleaning and restoration industries. You can reach her at [email protected]

Follow Samantha Hager

Related Posts

Share This Article

Join Our Newsletter

Expert Videos

Popular Content

slow economy

5 Marketing Strategies for Carpet Cleaning Businesses in a Potential ‘Slow Economy (the “R” word)’

link building

The Power of Link Building for Your Cleaning Company’s Success

Cleanfax March/April 2023 digital

Cleanfax March/April 2023 Digital Edition Online Now

Leadership Tip passion over experience

Leadership Tips: Passion Over Experience 

Leadership Tip buyer persona

Leadership Tips: Developing a Buyer Persona


Have you ever been at fault for ruining something and then had to pay to replace it, such as a room of carpet or hard floor, an area rug, or piece of furniture?

View Results

Loading ... Loading ...

Upcoming Events

February 21, 2023

Simply Irresistible: How To Create Marketing Messages To Find New Customers