What's most important when adding a service to your lineup?
- How much revenue it will bring in (51%, 24 Votes)
- Increasing demand (23%, 11 Votes)
- The cost to add (new equipment/training) (17%, 8 Votes)
- How easy it is to learn (4%, 2 Votes)
- Other (2%, 1 Votes)
- N/A (3%, 1 Votes)
Total Voters: 47
Start Date: @
End Date: No Expiry
Other than employee issues, what's the biggest challenge your company faces?
- Marketing concerns (31%, 22 Votes)
- Low-ball competition (28%, 20 Votes)
- Training needs (14%, 10 Votes)
- Other pricing issues (11%, 8 Votes)
- Other (10%, 7 Votes)
- Government regulations (6%, 4 Votes)
- Customer retention (0%, 1 Votes)
Total Voters: 72
Start Date: @
End Date: No Expiry
Do you guarantee your work?
- Yes, we guarantee our work. (82%, 81 Votes)
- No, guarantees have limited value. (7%, 7 Votes)
- Yes, but since everyone offers guarantees, who cares? (7%, 7 Votes)
- N/A (3%, 3 Votes)
- No, I've never thought of doing it. (1%, 1 Votes)
- No, I want to but haven't gotten around to it. (0%, 0 Votes)
Total Voters: 99
Start Date: @
End Date: No Expiry
What percent of your technicians are female?
- 0% (38%, 33 Votes)
- Less than 15% (28%, 25 Votes)
- 50-75% (10%, 9 Votes)
- 30-50% (8%, 7 Votes)
- 15-30% (7%, 6 Votes)
- 75-99% (3%, 3 Votes)
- N/A (3%, 3 Votes)
- 100% (3%, 2 Votes)
Total Voters: 88
Start Date: @
End Date: No Expiry
Do you have your moisture meters calibrated to ensure they are accurate?
- No (50%, 19 Votes)
- Yes (29%, 11 Votes)
- I don't use moisture meters (21%, 8 Votes)
Total Voters: 38
Start Date: @
End Date: No Expiry
What is your company’s biggest staffing problem?
- Finding qualified applicants, (50%, 30 Votes)
- I’m happy with my staff. (17%, 10 Votes)
- Employee productivity, (15%, 9 Votes)
- Employee turnover, (12%, 7 Votes)
- Employee honesty, (6%, 4 Votes)
Total Voters: 60
Start Date: @
End Date: No Expiry
Does your company require drug screening?
- No (52%, 57 Votes)
- Yes, for existing and new applicants/employees (17%, 18 Votes)
- Yes, but to new applicants/employees only (14%, 15 Votes)
- We perform random testing across the company (14%, 15 Votes)
- Other (3%, 4 Votes)
Total Voters: 109
Start Date: @
End Date: No Expiry
How far out is the most you have been booked up?
- I always have open appointments (25%, 25 Votes)
- Two weeks (23%, 23 Votes)
- One week (21%, 21 Votes)
- Four weeks or more (19%, 19 Votes)
- Three weeks (12%, 13 Votes)
Total Voters: 101
Start Date: @
End Date: No Expiry
When do you think automation will cause job loss in the carpet cleaning and restoration industry?
- Never (33%, 4 Votes)
- 10-15 years (25%, 3 Votes)
- In the next 5 years (17%, 2 Votes)
- 5-10 years (17%, 2 Votes)
- 15 to 25 years (8%, 1 Votes)
Total Voters: 12
Start Date: @
End Date: No Expiry
My business will use the savings from the new tax plan to:
- Expand the business (29%, 21 Votes)
- Pay off debts (19%, 14 Votes)
- No current plans (17%, 12 Votes)
- Provide new/better benefits to employees (14%, 10 Votes)
- Buy new equipment (10%, 7 Votes)
- Other (7%, 5 Votes)
- Complete more training (4%, 3 Votes)
Total Voters: 72
Start Date: @
End Date: No Expiry
For my company in 2018, I predict...
- Annual revenue for my company will increase (79%, 65 Votes)
- Annual revenue for my company will remain the same (9%, 7 Votes)
- Annual revenue for my company will decline (9%, 7 Votes)
- N/A (3%, 3 Votes)
Total Voters: 82
Start Date: @
End Date: No Expiry
How much affect has the current political climate affected the profitability of your company? (with 1 meaning 'no effect' and 5 meaning 'excessive effect')
- 1 (38%, 26 Votes)
- 4 (19%, 13 Votes)
- 5 (19%, 13 Votes)
- 3 (18%, 12 Votes)
- 2 (6%, 4 Votes)
Total Voters: 68
Start Date: @
End Date: No Expiry
How many hours annually do you put on your truckmount(s), per machine?
- Between 500 and 749 (25%, 24 Votes)
- Between 250 and 499 (20%, 19 Votes)
- 1000 or more (18%, 17 Votes)
- Between 750 and 999 (15%, 15 Votes)
- I don't use truckmounts for carpet cleaning (9%, 9 Votes)
- Between 100 and 249 (5%, 5 Votes)
- Less than 100 (4%, 4 Votes)
- N/A (4%, 4 Votes)
Total Voters: 97
Start Date: @
End Date: No Expiry
What are your future plans for your cleaning or restoration company?
- We are a family business, it will live on (49%, 29 Votes)
- To sell my company to another entrepreneur (41%, 24 Votes)
- N/A (7%, 4 Votes)
- To shut down my company and sell the assets (3%, 2 Votes)
Total Voters: 59
Start Date: @
End Date: No Expiry
As a business owner, which is the most important to you?
- Customer service (82%, 23 Votes)
- Technical expertise (14%, 4 Votes)
- N/A (4%, 1 Votes)
Total Voters: 28
Start Date: @
End Date: No Expiry
If you engage in disaster restoration work, have you found that insurance companies...
- Pay your invoice but only after some hassling (31%, 28 Votes)
- Always question your invoice and eventually you lower your price to get paid (29%, 26 Votes)
- Delay payment and you must fight for your money (25%, 22 Votes)
- Pay your invoice as submitted and in a timely manner (12%, 11 Votes)
- N/A (3%, 2 Votes)
Total Voters: 89
Start Date: @
End Date: No Expiry
When you pay your technicians, which of the following do you offer?
- Hourly wage (48%, 106 Votes)
- Hourly wage plus commisssion (28%, 62 Votes)
- Commission only (11%, 23 Votes)
- Salary plus commission (5%, 10 Votes)
- Salary (4%, 9 Votes)
- N/A (4%, 9 Votes)
Total Voters: 219
Start Date: @
End Date: No Expiry
If you are a restoration contractor, did you get your start in the industry as a carpet cleaning contractor?
- Yes, and then I added restoration services (64%, 41 Votes)
- No, I have only worked in restoration (23%, 15 Votes)
- N/A (13%, 8 Votes)
Total Voters: 61
Start Date: @
End Date: No Expiry
Do you find delivering or sending gifts (candy, food items, flowers, gift cards) to be an effective marketing method?
- Yes, it works well for our company (33%, 44 Votes)
- It's a nice gesture but doesn't mean much (29%, 38 Votes)
- I've never tried it (20%, 27 Votes)
- No, it is a waste of time (12%, 16 Votes)
- N/A (6%, 7 Votes)
Total Voters: 131
Start Date: @
End Date: No Expiry
How often do you get called back for recurring spots?
- Rarely (61%, 95 Votes)
- Occasionally (21%, 32 Votes)
- Never (11%, 17 Votes)
- Often (6%, 10 Votes)
- N/A (1%, 1 Votes)
Total Voters: 152
Start Date: @
End Date: No Expiry