Do you guarantee your work?

  • Yes, we guarantee our work. (83%, 48 Votes)
  • Yes, but since everyone offers guarantees, who cares? (9%, 5 Votes)
  • No, guarantees have limited value. (5%, 3 Votes)
  • N/A (3%, 2 Votes)
  • No, I want to but haven't gotten around to it. (0%, 0 Votes)
  • No, I've never thought of doing it. (0%, 0 Votes)

Total Voters: 58

Start Date: @
End Date: No Expiry

What percent of your technicians are female?

  • 0% (37%, 32 Votes)
  • Less than 15% (29%, 25 Votes)
  • 50-75% (10%, 9 Votes)
  • 30-50% (8%, 7 Votes)
  • 15-30% (7%, 6 Votes)
  • 75-99% (3%, 3 Votes)
  • N/A (3%, 3 Votes)
  • 100% (3%, 2 Votes)

Total Voters: 87

Start Date: @
End Date: No Expiry

Do you have your moisture meters calibrated to ensure they are accurate?

  • No (50%, 19 Votes)
  • Yes (29%, 11 Votes)
  • I don't use moisture meters (21%, 8 Votes)

Total Voters: 38

Start Date: @
End Date: No Expiry

What is your company’s biggest staffing problem?

  • Finding qualified applicants, (50%, 30 Votes)
  • I’m happy with my staff. (17%, 10 Votes)
  • Employee productivity, (15%, 9 Votes)
  • Employee turnover, (12%, 7 Votes)
  • Employee honesty, (6%, 4 Votes)

Total Voters: 60

Start Date: @
End Date: No Expiry

Does your company require drug screening?

  • No (52%, 57 Votes)
  • Yes, for existing and new applicants/employees (17%, 18 Votes)
  • We perform random testing across the company (14%, 15 Votes)
  • Yes, but to new applicants/employees only (14%, 15 Votes)
  • Other (3%, 4 Votes)

Total Voters: 109

Start Date: @
End Date: No Expiry

How far out is the most you have been booked up?

  • I always have open appointments (25%, 25 Votes)
  • Two weeks (23%, 23 Votes)
  • One week (21%, 21 Votes)
  • Four weeks or more (19%, 19 Votes)
  • Three weeks (12%, 13 Votes)

Total Voters: 101

Start Date: @
End Date: No Expiry

When do you think automation will cause job loss in the carpet cleaning and restoration industry?

  • Never (33%, 4 Votes)
  • 10-15 years (25%, 3 Votes)
  • 5-10 years (17%, 2 Votes)
  • In the next 5 years (17%, 2 Votes)
  • 15 to 25 years (8%, 1 Votes)

Total Voters: 12

Start Date: @
End Date: No Expiry

My business will use the savings from the new tax plan to:

  • Expand the business (29%, 21 Votes)
  • Pay off debts (19%, 14 Votes)
  • No current plans (17%, 12 Votes)
  • Provide new/better benefits to employees (14%, 10 Votes)
  • Buy new equipment (10%, 7 Votes)
  • Other (7%, 5 Votes)
  • Complete more training (4%, 3 Votes)

Total Voters: 72

Start Date: @
End Date: No Expiry

For my company in 2018, I predict...

  • Annual revenue for my company will increase (79%, 65 Votes)
  • Annual revenue for my company will remain the same (9%, 7 Votes)
  • Annual revenue for my company will decline (9%, 7 Votes)
  • N/A (3%, 3 Votes)

Total Voters: 82

Start Date: @
End Date: No Expiry

How much affect has the current political climate affected the profitability of your company? (with 1 meaning 'no effect' and 5 meaning 'excessive effect')

  • 1 (38%, 26 Votes)
  • 4 (19%, 13 Votes)
  • 5 (19%, 13 Votes)
  • 3 (18%, 12 Votes)
  • 2 (6%, 4 Votes)

Total Voters: 68

Start Date: @
End Date: No Expiry

How many hours annually do you put on your truckmount(s), per machine?

  • Between 500 and 749 (25%, 24 Votes)
  • Between 250 and 499 (20%, 19 Votes)
  • 1000 or more (18%, 17 Votes)
  • Between 750 and 999 (15%, 15 Votes)
  • I don't use truckmounts for carpet cleaning (9%, 9 Votes)
  • Between 100 and 249 (5%, 5 Votes)
  • Less than 100 (4%, 4 Votes)
  • N/A (4%, 4 Votes)

Total Voters: 97

Start Date: @
End Date: No Expiry

What are your future plans for your cleaning or restoration company?

  • We are a family business, it will live on (49%, 29 Votes)
  • To sell my company to another entrepreneur (41%, 24 Votes)
  • N/A (7%, 4 Votes)
  • To shut down my company and sell the assets (3%, 2 Votes)

Total Voters: 59

Start Date: @
End Date: No Expiry

As a business owner, which is the most important to you?

  • Customer service (82%, 23 Votes)
  • Technical expertise (14%, 4 Votes)
  • N/A (4%, 1 Votes)

Total Voters: 28

Start Date: @
End Date: No Expiry

If you engage in disaster restoration work, have you found that insurance companies...

  • Pay your invoice but only after some hassling (31%, 28 Votes)
  • Always question your invoice and eventually you lower your price to get paid (29%, 26 Votes)
  • Delay payment and you must fight for your money (25%, 22 Votes)
  • Pay your invoice as submitted and in a timely manner (12%, 11 Votes)
  • N/A (3%, 2 Votes)

Total Voters: 89

Start Date: @
End Date: No Expiry

When you pay your technicians, which of the following do you offer?

  • Hourly wage (48%, 106 Votes)
  • Hourly wage plus commisssion (28%, 62 Votes)
  • Commission only (11%, 23 Votes)
  • Salary plus commission (5%, 10 Votes)
  • Salary (4%, 9 Votes)
  • N/A (4%, 9 Votes)

Total Voters: 219

Start Date: @
End Date: No Expiry

If you are a restoration contractor, did you get your start in the industry as a carpet cleaning contractor?

  • Yes, and then I added restoration services (64%, 41 Votes)
  • No, I have only worked in restoration (23%, 15 Votes)
  • N/A (13%, 8 Votes)

Total Voters: 61

Start Date: @
End Date: No Expiry

Do you find delivering or sending gifts (candy, food items, flowers, gift cards) to be an effective marketing method?

  • Yes, it works well for our company (33%, 44 Votes)
  • It's a nice gesture but doesn't mean much (29%, 38 Votes)
  • I've never tried it (20%, 27 Votes)
  • No, it is a waste of time (12%, 16 Votes)
  • N/A (6%, 7 Votes)

Total Voters: 131

Start Date: @
End Date: No Expiry

How often do you get called back for recurring spots?

  • Rarely (61%, 95 Votes)
  • Occasionally (21%, 32 Votes)
  • Never (11%, 17 Votes)
  • Often (6%, 10 Votes)
  • N/A (1%, 1 Votes)

Total Voters: 152

Start Date: @
End Date: No Expiry

Auto Dialers: Do You Use Them?

  • Are you kidding? They are the worst things ever. I'll never use them. (70%, 28 Votes)
  • N/A - I don't market to the public. (15%, 6 Votes)
  • I've tried them, but I don't find them to be effective marketing tools. (13%, 5 Votes)
  • Yes, I find them to be effective marketing tools (3%, 1 Votes)

Total Voters: 40

Start Date: @
End Date: No Expiry

Do you accept credit cards for cleaning or restoration services?

  • Yes (58%, 47 Votes)
  • No (40%, 32 Votes)
  • N/A (2%, 2 Votes)

Total Voters: 81

Start Date: @
End Date: No Expiry

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