If the competition is the guy with the lowest price then how does Rolls Royce, Gucci, and Tiffany stay in business? They don’t sell the cheapest stuff on the planet.
It’s hard to think of an industry with more competition than the carpet cleaning industry. There are so many cleaners out there to choose from. Now is a great opportunity to be competitive.
The toughest challenges in the cleaning and restoration industry involve smoke and fire restoration projects.
Fingerprint powder removal isn’t gruesome, but it isn’t easy, either.
The time that I spent as a cold-call salesman involved the highest highs I had ever felt at a job and the lowest lows. You need to create a process to overcome the frustration.
As a sales manager, the most important one to two hours of your week is the time spent with your team in weekly sales meetings.
The dreaded price shopper is the scourge of all carpet and furniture cleaning operations. The price shopper will take your time, your efforts, and — sometimes — your respect.