Jeff Cross

Jeff Cross is the ISSA media director, with publications that include Cleaning & Maintenance Management, ISSA Today, and Cleanfax magazines. He is the previous owner of a successful cleaning and restoration firm. He also works as a trainer and consultant for business owners, managers, and front-line technicians. He can be reached at [email protected].

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Dean Mercado - Buyer's journey

5 Must-Have SOPs for Boosting Your Growth and Success

Did you know that the success and growth of your business can be significantly influenced by how well you implement Standard Operating Procedures (SOPs)? In...
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The Culture Code: Cracking the Formula for Business Success

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IICRC Standards: The Backbone of Progress and Compliance for Cleaning and Restoration

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The Future of the Cleaning Industry

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Steve Toburen

The Insidious Danger of ‘Displacement Activities’

In today’s fast-paced business world, many entrepreneurs struggle to balance non-essential activities with their core business tasks. These “displacement activities” can be sneaky and, if...
commercial restoration

Sharpen Your Focus

Diversification has always been a top strategy for forward-thinking entrepreneurs. If you offer one service and it works, why not offer a second, and a...
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The 2023 Restoration Industry Leaders Review

Growing a business today is a challenging task that requires a combination of strategic planning, innovative thinking, and the ability to adapt to ever-changing market...
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Cybersecurity and the Cleaning Industry

As our lives and careers become ever more dependent on digital technology, cybersecurity is an issue that affects everyone. Cybercrime can be costly and damaging...

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