The Great Debate
Classroom or on-the-job training: Which is best?

Writing in favor of classroom training
Dane Gregory

Learning is defined as the acquisition of knowledge or skill, usually through education.

Knowledge or skill-based training gained before attempting something is usually better for the outcome of the procedure or task at hand.

Take a child learning to print or write as an example.

Continue…

Writing in favor of on-the-job training
Lee Stockwell

What is the most important ingredient in a great apple pie: The apples or the pie crust?

Of course, you need both.

A skillfully detailed crust enhances the beauty and form of the pie.

Continue…

 
The Great Debate Reader Poll
  Classroom or on-the-job training: Which is best?
  Classroom
  On-the-job
   
    » View Results
    » View Past Polls
 
 
 
Would you like to comment on this story?
Name: 
Message:
Comments from other readers:
Sean - 5/14/2009 8:56:27 PM
I did it backwards. I never cleaned a yard of carpet in my life. Took the IICRC CCT class in Dec and then in Jan started my business. I learned so much from the classes and still can't understand how anyone can professionally clean carpet without the classroom teaching. The tips they teach are amazing!! Sean's Carpet Care, Portland, OR
Vanessa - 4/10/2008 5:58:43 PM
The fact is we don't have the time to start off in class room training; we start all new employees in the restrooms with a lead. Then if they make it through the week cleaning restrooms that homeless people mess up, then we have classroom training. You would be surprised on how many people think they all ready know how to clean and can not even use a broom or a mop properly. I find training your leads is the key issue and following up on new methods and techniques. Also the supervisor should follow up with questions, ask the new employee what are the chemicals you are using and why? If the supervisor does not care no amount of training is going to be useful.
valn mfpe - 10/27/2007 2:58:54 AM
ftnueryah dhvu gfjhvx qhaxmie koufwz vuxc qzaysbur
Mark Sabre 2/9/07 - 2/9/2007 8:55:37 AM
For all you up in coming cleaners in whatever field you are pursuing in, my advise is that classroom training is best knowledge. Here you have the chance to put your abilities to the test on the practice field and not in your customers home or business. Make and unstand your mistakes here and not in your wallet. Did I mention the four letter word (TEST); yes this is another opportunity for you to put your brain waves together, putting both of your therory and hands on experiance on paper and get graded for it. If you fail, its ok, you have other chances to obtain that credit of certification. It is better to have an instructor who has been there and done that before you! They are here to help us all and to make the best of what we are and what we stand for.
Rich Groblewski - 1/31/2007 1:24:02 PM
I think that for many years someone in the janitorial was taught by working with someone who presumably did a good job of "cleaning". Never explaining why cleaning is important, when it should be done and often times the "how" was never fully explained. The best way for adults to learn is to explain the "what" to do, "when" to do and "Why" they do it. As the industry involves many pieces of equipment to improve results and make jobs easier and more effective, the "Hands behind the wheel" approach is very important. I believe that a co0mbination of both classroom and on-the-job training is necessary to bring professionalism to this profession.
George L. Keithley - 1/25/2007 8:32:57 AM
I would rather have the on the Job Training so you can get and have the feeling on how the equipment and how they work so you can get the skills and Knowledge! And,get them under your belt so next time when you have a new person starting you can show them how it works and let them have the feeling and no pressure of being in the classroom of being the frist to be pick on!
Doug Dimick - 1/24/2007 10:44:35 PM
I was trained on the job, but it wasn't until I went to an IICRC class that I learned alot more than I did on the job. Burn tests for example. Had no clue because the guy that I trained with did not tell me that it was important. Also didn't tell me how the carpet was made either. I think classroom is important but do it as soon as it can be possible as on the job training is important as well
Wayne Champion - 1/19/2007 2:51:23 AM
I have enjoyed it when the students in a classroom environment have had some actual hands-on training before coming to class.
They are better able to connect the dots of logic heard in the classroom setting.
These blank stares that appear to say "uhhh what's carpet?" are disturbing.
It is essential that various classroom opportunities take place with different instructors.
It is unfortunate that newbies go out on their own and make all sorts of mistakes before they come to a class.
It would be ideal if they had some supervised hands on before coming to class.
But this is not an ideal world at this time.
And, Scott Warrington, you cannot imagine how it tweeks my brain evertime I hear or read expressions such as "championed by". :-)
Rich Bowers - 1/18/2007 10:38:19 PM
Basic techniques can be explained while showing routine cleaning
Mike Zureich Retired School District manager - 1/18/2007 2:12:45 PM
Having been in the training and managment arena of school district throughout the united there is no dought that we need both.
I am a firm believer that both are esential for a successful program.
There are also drawbacks to both as was well stated by several the on the job training is dependent on who is doing the training the wrong trainer will ruin the effort.
Classroom training also must meet specific criteria.
Including the following:
1) Is it specific foccused
2) Is it usable noe
3) Is in current to the need of the organization
So as you can see the training wether on the job or classroom must meet the one criteria we have not mentioned here do you have organizational written standards of performance and then train to them
Dick Sharp - 1/17/2007 5:53:51 PM
1/17/07 Both. Classroom training should be the venue so everyone experiences equal instruction. OJT will probably have variances which will force students to learn versatility and be open to modifying their routines.
John - 1/14/2007 9:44:46 AM
I agree, Scott. No matter the training, it needs to be from a good instructor.
Lee, from your introduction, we know what you think about!
Scott Warrington - 1/11/2007 4:40:16 PM
I agree that both class room and on the job training are needed.
OTJ training presupposes that there is someone to do the training. I am concerned when I see a novie owner / operator learning on the job by trial and error without the benefit of class room training. "Learn as you go" is not the same as OTJ training, yet "learn as you go" is the route that seems to be championed by some cleaners.
As helpful as industry BB are, learning by reading the sometime conflicting opinions posted there should not be considered adequate training.
Scott Warrington
Lee - 1/8/2007 10:13:18 PM
...proves my point.
You know... - 1/8/2007 10:02:09 PM
I use a mop all the time.
Lee - 1/8/2007 9:23:24 PM
Who still uses mops? So 1900's...